Nexus Auto Transport Reviews and Company Information

Nexus Auto Transport Company Overview

Nexus Auto Transport is a U.S.-based auto transport broker originated in Chicago that connects vehicle owners, dealerships, and commercial clients with a nationwide network of licensed, insured carriers.

Services Nexus Auto Transport Offers:

• Door-to-Door Car Shipping
• Open Car Hauler
• Enclosed Car Hauler
• Expedited Car Shipping
• Cross Country Car Shipping
• Ship Car to Another State
• Classic Car Shipping

Their online platform delivers instant quotes and real-time tracking, ensuring a transparent and reliable shipping process from start to finish.

Nexus Auto Transport Company Information

Nexus Auto Transport Website:

To visite company website and see what services Nexus Auto Transport gives visit their official website at: https://nexusautotransport.com/

‍Compliance:

Nexus Auto Transport is a fully compliant, legally registered broker in the USA, holding all required FMCSA and DOT numbers.
‍
MC #: 933173
U.S.DOT #: 2801954

Nexus Company Address:

444 N Michigan Ave Suite 1200 Chicago, IL US 60611

FMCSA Compliance Status

‍FMCSA authority status: Broker Active — 09/28/2015 (9 years, 4 months)

The Company was etablished and first registered on FMCSA in 2015.

Nexus Auto Transport Bond Coverage

Nexus Auto Transport is bonded with Liberty National Financial Corp. under a Trust Fund, policy number 201562394, effective since

Bond Type: Trust Fund
Company Name: Liberty National Financial Corp.
Policy Number: 201562394
Effective Date: 03/11/202

Nexus Auto Transport Hours of Operation

Hours: 7AM - 7PM CST

Who Owns Nexus Auto Transport?

Nexus Auto Transport is a privately held brokerage led by CEO George Arkin.

Nexus Auto Transport Prices

Based on our review, for a standard sedan, Nexus Auto Transport charges around $1,100 for an open carrier shipment from Los Angeles to New York, compared to competitors' rates of about $1,200. On a Chicago-to-Houston route, Nexus offers a fixed rate near $700, while similar services from others cost roughly $800. Prices are a very rough estimate and can vary,

Nexus Auto Trasport Services

Nexus Auto Transport offers a full suite of vehicle shipping services:

• Door-to-Door Shipping: Pickup and delivery directly at your chosen locations.
• Open & Enclosed Transport: Standard open carriers for cost efficiency; enclosed carriers for high-value vehicles.
• Expedited Shipping: Fast-tracked service options for time-sensitive moves.
• Fleet Solutions: Tailored services for dealerships and commercial clients.
• Online Quoting & Real-Time Tracking: Easy-to-use platform for instant quotes and monitoring your vehicle’s transit.

How do you reach out to the Nexus Auto Transport Customer Service Team?

• Call by Phone: Reach their support team 24/7 at 1-888-500-9693 for immediate assistance, booking inquiries, or shipment tracking.
• Submit a Form: Use the contact form or live chat available on their website for quick responses when you need to reach their customer support.
• Email: For detailed queries, you can also drop them a line at help@nexusautotransport.com

These are all of the ways to reach out to the nexus customer service team.

Nexus Auto Transport Reviews

There are lots of mixed reviews around the internet about Nexus. Here’s the full breakdown of the reviews Nexus received:

Yelp Nexus Auto Transport Reviews - 2.5 out of 5 stars

Nexus Auto Transport has an average rating of 2.5 from 462 reviews. Some of the people leave bad reviews for Nexus, here’s a review from Jon.D:

“extremely unprofessional! don't use!

Motorcycle shipped from MI to CA. No communication on pick up or check off of items for inventory. I had pictures and even a video from the seller! Delivery was delayed for hours without communication. At unloading, shipper dropped bike and damaged turn light and frame... he then wanted to settle with cash even though there were electrical faults showing on screen.

I am waiting for Harley Davidson to pick up bike this week to assess extent of damage.”

Based on the Yelp reviews, Nexus doesn’t seem as a very reputable auto broker.

Google Reviews Nexus Auto Transport - 4.3 out of 5 stars

There are 4,712 Google Reviews Nexus received. Most of them are positive and it holds a good reputation on the Google Reviews.

Here’s what Mark Zachio says about Nexus Auto Transport:

“I recently shipped an antique car from NC to CT and used Nexus.  They were quick, I got a call from Art within minutes of the request, and  we negotiated a price and set the pick up window.  Art was able to pick up a day early, and transport some extra parts that came with the car as well.  I chose the enclosed trailer and pricing was competitive and reasonable.  I was notified when the car was picked up, with 150+ photos, and that the extra parts were more than I had anticipated.  Art loaded many bins and free/loose parts, for which I paid him and extra $50.....more than reasonable.  They provided tracking, and I was able to see where the transport was at all times.  He arrived on time, called me when he was 30 minutes away, and helped me unload the extra parts.  Great experience and the car arrived as expected.”

Trustpilot Nexus Auto Transport Reviews - 4.7 stars out of 5

Nexus hold a very good rating on Trustpilot. They received over 1,400 reviews with an average rating 4.7/5 stars.

Here’s what Francis says about Nexus Auto Transport on Trustpilot:

“The salesman was honest, concise and professional. They were also very easy to work with and accommodated my rapid timeline.”

Better Business Bureaue Nexus Auto Transport Review - A+ Rating

Nexus Auto Transport is considered a reputable business, it holds an A+ Rating on BBB website

Accredited Since: 7/31/2016

Years in Business: 9

Nexus Auto Transport - How to Contact?

There are several ways to contact Nexus Auto Transport:

Nexus Phone Number

Reach out to Nexus Auto Transport by calling at 224-218-2949

Nexus Website

Fill out the Contact form on their website - Request a Quote form

Email Nexus Directly

Email them directly at help@nexusautotransport.com to get a quote or ask any question you have

Is Nexus Auto Transport Legit?

In our opinion, Nexus Auto Transport is a legitimate car shipping provider. Their online platform is super handy—you can get instant quotes and track your shipment in real time, which really shows they care about transparency and keeping customers in the loop.

They’ve got an A+ rating on the BBB and pretty solid reviews on Google, which is reassuring. Now, I won’t sugarcoat it—Yelp reviews are a bit on the lower side, around 2.3 stars. That tells us that while many people have had good experiences, there have been a few hiccups along the way. It’s always a good idea to look at a mix of feedback before deciding.

In our opinion, Nexus Auto Transport is definitely a legitimate option. Like with any service, some people might have faced problems when shipping their car with them, so I’d recommend doing a bit of your own research and maybe even reaching out to them directly if you have any concerns.